CIVIL INTELLIGENCE

Privacy Policy

Effective Date: April 13, 2026

Civil Intelligence, (“Civil Intelligence,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, platform, and related services (collectively, the “Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please discontinue use of our Services.

1. Information We Collect

1.1 Information You Provide Directly

  • Account registration details (name, email address, password)

  • Billing and payment information processed securely through third-party payment providers

  • Property addresses, project details, and development data you input into the platform

  • Communications you send us, including support requests and feedback

1.2 Information Collected Automatically

  • Usage data including features accessed, searches performed, and reports generated

  • Device information including IP address, browser type, operating system, and device identifiers

  • Log data including access times, pages viewed, and referring URLs

  • Cookies and similar tracking technologies as described in our Cookie Policy

1.3 Information from Third Parties

  • Public records, zoning databases, climate data sources, and municipal records integrated into our platform

  • Third-party authentication providers if you choose to sign in via a connected account

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve the Civil Intelligence platform and Services

  • To process your transactions and manage your account

  • To generate feasibility analyses, zoning reports, and other outputs you request

  • To send you product updates, security alerts, and administrative communications

  • To respond to your inquiries and provide customer support

  • To monitor and analyze usage patterns to improve platform performance

  • To detect, prevent, and address fraud, security incidents, and technical issues

  • To comply with applicable legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party vendors who assist in operating our platform, including cloud hosting providers, payment processors, analytics providers, and customer support tools. These vendors are contractually obligated to handle your data securely and only as directed by us.

3.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Civil Intelligence, our users, or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our platform before your information is transferred and becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information with third parties when you have explicitly consented to such sharing.

4. Data Security

We implement industry-standard technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), secure cloud infrastructure, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security and encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorized access to your account.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain certain information as required by law or for legitimate business purposes such as resolving disputes, preventing fraud, and enforcing our agreements.

Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by applicable law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access — Request a copy of the personal information we hold about you

  • Correction — Request that we correct inaccurate or incomplete information

  • Deletion — Request that we delete your personal information, subject to certain exceptions

  • Portability — Request a machine-readable copy of your data

  • Opt-Out — Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly

  • Restriction — Request that we restrict processing of your information in certain circumstances

To exercise any of these rights, please contact us at civit@civilintelligence.ai. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform, analyze usage, and support security features. You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

We do not use your data for third-party advertising or sell data to advertisers.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information promptly.

9. Third-Party Links and Integrations

Our platform may contain links to third-party websites or integrate with external data sources. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or through a prominent notice on our platform at least 14 days before the changes take effect. Your continued use of our Services after the effective date constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Civil Intelligence
civit@civilintelligence.ai